Yes. ChillPod was designed with intentional flexibility. For best performance and longevity, place your pod in a shaded area or under a canopy. Prolonged exposure to direct sunlight may increase wear and reduce efficiency. If full sun is unavoidable, we recommend using a premium canopy or umbrella to protect against UV and weather exposure.

Yes. Our ChillPod Chiller is included with every order. It’s a powerful, high-efficiency cooling system built to deliver cold immersion down to 40°F. 

The chiller is housed externally, just behind the ChillPod. It’s discreet and efficient, built to operate quietly while remaining easy to access for maintenance.

Not at all. ChillPod was designed for intuitive setup. Initial set up and training is done upon delivery from our white glove delivery service. Our customer support team is on hand to walk you through it if needed.

ChillPod requires a standard 110V/15A dedicated GFCI outlet. No special wiring is needed, but we recommend placing your pod and chiller within 5–6 feet of a dedicated outlet.

Q: How often do I need to change the water?
With regular use of filters and sanitizers, water can stay clean for longer periods of time but it does depend on frequency of use.

• Single user (home): Every 2–4 weeks
• High-use rental (daily guests): Every 3–7 days
• Moderate rental (few guests/week): Every 1–2 weeks

Yes. Once powered, your ChillPod Chiller maintains your set temperature 24/7. You can adjust the target temperature via the digital control panel or via the app at any time.

No. We engineered ChillPod for whisper-quiet operation. The pump and chiller have been optimized to reduce vibration and noise, especially when placed in shaded or enclosed spaces.

While ChillPod is optimized for cold therapy, the system can safely accommodate warm-to-hot water up to 104°F if filled manually.

Cold immersion is safe when done responsibly. Risks may include cold shock, dizziness, or fainting, especially for first-time users. Always consult your doctor if you have any cardiovascular or health conditions before using ChillPod. Never use the pod alone if you’re new to cold therapy.

We’ve got you. ChillPod comes with a 1-year warranty, with extended coverage options available. Our team is standing by to support your journey, from first fill to your hundredth plunge.

• To Fill: Use a clean garden hose connected to a cold water source.
• To Empty: Use the electromagnetic drain system. The release button is located on the back of the Pod.

The ChillPod holds approximately 150 gallons. Fill about 6” below the overflow drain.

• Cold: As low as 37°F
• Hot: Up to 104°F 

This depends on ambient air temp and starting water temp, but most units reach cold immersion range within a few hours.

Yes. Chillers release heat and ozone, so airflow is critical. Do not place the chiller in enclosed spaces like closets or cabinets. Ensure clearance around intake/exhaust vents.